Recover the opportunity before it goes cold.
Zeoleads turns an eligible missed call into a structured HVAC follow-up workflow, then returns useful context to the company that earned the lead in the first place.
Consent is captured
Before SMS eligibility is created, the caller affirmatively agrees to customer-care text follow-up. No affirmative consent means no missed-call recovery text.
The call reaches your existing phone workflow
Your team still has the opportunity to answer normally. Zeoleads does not need to displace the people or processes already working.
A missed call becomes a recovery event
If the call goes unanswered, Zeoleads can trigger a customer-care follow-up for an eligible caller.
The customer gets a concise text
The message identifies the HVAC business and asks how the customer can be helped. STOP and HELP handling remain part of the messaging flow.
Zeoleads collects job context
Questions can capture the service problem, urgency, ZIP code, homeowner context, and preferred callback timing.
Policy controls the next action
The system can route the lead, present an approved booking option, request a callback, or escalate to a person based on configured business rules.
Your team sees what happened
Conversation evidence and lead status give staff visibility into what was recovered and what still needs attention.